History | Our Mission & Commitment
We seek to build long term, mutually beneficial relationships with our customers and employees by providing superior products and services and doing so with integrity, professionalism, innovation, and efficiency. Combined with a solution-based sales approach we will create value for customers and distinguish ourselves from competitors.
Our Commitment
The best products in the world can't make up for poor service. We understand that. Service is what we have been based on since 1947. Our commitment is to provide a level of service that you won’t find anywhere else.
Service begins with our salespeople. Experienced and professional, they regularly undergo additional training on technical and product related issues to stay ahead of current industry trends. The more knowledge they have, the more value they provide to your business.
We also take great pride in our distribution and customer support staff. These dedicated individuals work extremely hard, not only at supplying products, but supplying and directing information for you as well.
Today's business environment requires a commitment to technology. We are investing in the future by regularly upgrading our information systems to better serve our customers. The ability to share information quickly and thoroughly gives us a key advantage over our competitors.
We have the infrastructure for today and tomorrow. Because we plan for growth, our warehouse and bulk storage capabilities exceed current requirements. With over 20,000 square feet of warehouse space, we maintain sufficient inventory levels and take advantage of purchasing opportunities when they arise. For bulk, we use dedicated lines and pumps to insure product integrity, and a computerized tank monitoring system allows us to track inventory instantly. You will not find this high level of control with other lubricant distributors.
“What does all this mean? It means we take our commitment and the challenge of quality service seriously."
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